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eSim on iPhone
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eSim on iPhone


About eSIM on iPhone

An eSIM (embedded SIM) is a digital SIM built directly into your iPhone. It replaces the need for a physical SIM card and allows you to activate your AFNET service instantly using a QR code.

Benefits of eSIM:

  • Activate your plan instantly β€” no waiting for a physical SIM.
  • Manage multiple numbers or plans on one device.
  • More secure and eco-friendly than a traditional SIM.
  • Easy to switch between devices.


What You Need

Before you begin activation, make sure you have:

  • An iPhone XS, XR, or later (iPhone 14 and newer are eSIM-only).
  • A Wi-Fi connection for setup.
  • Your AFNET QR code, sent to your email after plan setup or order confirmation.

Note: eSIM is not supported on iPhones sold in mainland China. In Hong Kong and Macao, some models include Dual SIM with two physical nano-SIM cards.

How to Set Up Your AFNET eSIM

Step 1 – Scan the QR Code

  1. Connect your iPhone to Wi-Fi.
  2. Open the Camera app and scan your AFNET QR code (found in your email).
  3. When β€œCellular Plan Detected” appears, tap it.

Step 2 – Add the eSIM

  1. Tap Continue at the bottom of the screen.
  2. Tap Add Cellular Plan.
  3. If prompted, enter the confirmation code provided by AFNET.
  4. Wait a few moments while your eSIM activates.


Step 3 – Finalize Setup

Once activation is complete:

  • Go to Settings β†’ Cellular to confirm your new AFNET line is active.
  • Set your AFNET line as the Primary or Default Data Line.
  • Restart your iPhone if you don’t see service right away.

Transferring from a Physical SIM

If you’re switching from a physical SIM:

  1. Complete eSIM activation using the steps above.
  2. Once your AFNET line shows as active, remove your physical SIM card.
  3. Restart your iPhone to complete the process.

Troubleshooting

Why isn’t my eSIM activating?

  • Make sure your iPhone is connected to Wi-Fi.
  • Confirm your device supports eSIM (iPhone XS or newer).
  • Try scanning the QR code again.
  • Restart your device and reattempt setup.

Still not working?

Our support team can resend your QR code or help you complete activation.

Need Help?

πŸ“ž AFNET Support: afnet.com/helpdesk

βœ‰οΈ Email: contact@afnet.com